I finally switched from rcthost to
another provider called zighost, after
rcthost froze my homepage for more than day, after I had allegedly exceeded my
bandwidth quota.
I knew my homepage grew in popularity recently, but I was still amazed I could
use so much bandwidth in such a short amount of time so I opened a ticket at
their helpdesk, but they just closed it immediately after, claiming that they
haven't heard of any problem of that kind... hmmm...
In order to bring back my site online, I upgraded my package and bought additional bandwdith: 1Gb for $10 (actually, I had another 1Gb for free, withe promotional offer: what a bargain...) and it took about 36 hours to process that order.
The next month, I looked at the bandwidth utilization and it was already up
to 480Mb within 4 days!
This time, there was no doubt, there must have been a mistake in their quota
program, especially when looking at the statistics, the sum of the bandiwdth
usage for each day didn't exceed 60Mb!
I reopened the ticket, with the same claim about the bandwidth and "just" two
weeks later, I finally got a reply from the helpdesk: "ok, it is fixed now".
Case closed.
Yeah right, tell me about 7/24 helpdesk... What about the previous month? What about the $10 I paid to purchase bandwidth I didn't use? Why isn't the bandwidth usage reset to zero, since they acknowledged there was a problem?
Zighost may be a smaller provider,
however their service is so much better than rcthost's: I now get 700Mb of
disk space, 30Gb of bandwidth, the server's CPU is not loaded so the webstats
are updated everyday and above all, SSH is allowed!
My account was setup with a few hours, it took them less than 30 minutes to
enable SSH and they're fast and reliable (the uptime is so far higher than
anything I could ever get with rcthost!).
Anyway, I've been very satisfied with their service so far and shell access
is sweet!
I was able to work directly on the server, writing csh and perl scripts to
convert all my pages to valid XHTML
strict 1.1.
There may be one or two pages with some mistakes I didn't check, but most of
them should be ok. I know that Bruno won't miss a chance to let me know which
ones are not valid, so I'll just let him find them and I'll correct them
then!
